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User: SenseiSteve
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09-10-2024, 01:57 PM
Thread: Liquid Web absolutely dreadful! in Dedicated Server
by SenseiSteve- Replies
- 19
- Views
- 1,708
While Let's Encrypt should not be an issue (I've...
While Let's Encrypt should not be an issue (I've never had issues anyway - keeping my fingers crossed), in your case a paid SSL is probably the best solution given the problems you've encountered.
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09-10-2024, 01:40 PM
- Replies
- 20
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- 1,451
Hmmm .... What I've seen is most providers do not...
Hmmm .... What I've seen is most providers do not accept Cryptocurrencies, but those that do also accept a variety of other payment gateways. Certainly raises red flags when that is all they accept.
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09-06-2024, 02:44 PM
Thread: 502 Bad Gateway - Nginx in Web Hosting
by SenseiSteve- Replies
- 14
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- 1,132
We all have to start somewhere. Fortunately, you...
We all have to start somewhere. Fortunately, you were able to move your sites, so lesson learned, at least as it applies to your operation.
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09-06-2024, 02:32 PM
- Replies
- 62
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- 4,059
I've had to explain this a number of times myself...
I've had to explain this a number of times myself to clients. When you cancel a server with a provider, they typically stop invoicing you for that service. That does not stop a client's PayPal...
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09-03-2024, 01:55 PM
- Replies
- 5
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- 712
By all means, follow Mike's advice and cancel the...
By all means, follow Mike's advice and cancel the commitment/renewal if you keep your servers until your commitment is over. Make sure to read over their TOS for timing.
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09-03-2024, 01:50 PM
- Replies
- 7
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- 1,282
Give it a little time. Could just be logistics....
Give it a little time. Could just be logistics. Or marketing strategy. Or whatever ...
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09-03-2024, 01:41 PM
Thread: Looking for 9950x server in Dedicated Server
by SenseiSteve- Replies
- 14
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- 1,313
Not seeing the 9950x on their site, which is...
Not seeing the 9950x on their site, which is considerably more expensive. Is the OP solid on their requirement or open to alternate?
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09-02-2024, 12:44 PM
- Replies
- 8
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- 945
It's always good to hear positive reviews of...
It's always good to hear positive reviews of providers here. Thank you. Kudos to Jason and his team.
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09-02-2024, 12:41 PM
- Replies
- 2
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- 431
I doubt you'll find that information on their...
I doubt you'll find that information on their websites. Where are you at in your research? Have you contacted any providers in those locations to date? I think Psychz Networks in Brazil provides...
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09-02-2024, 12:34 PM
- Replies
- 8
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- 919
As others have recommended, it sounds like a VPS...
As others have recommended, it sounds like a VPS would be a better option given the configuration and price. You'd probably also get better performance depending on the provider.
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09-02-2024, 12:26 PM
- Replies
- 10
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- 690
Most providers offer 24/7 service support, but...
Most providers offer 24/7 service support, but sales typically 8-5 Monday thru Friday. It shouldn't take longer than a few minutes for sales to respond during those hours, taking into account...
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09-02-2024, 12:21 PM
- Replies
- 27
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- 1,681
Your best bet will be to research the offers...
Your best bet will be to research the offers forum here and reach out to some providers, either via Live Chat or a phone call to their sales department. Even if that configuration isn't on their...
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08-29-2024, 02:30 PM
Thread: Why the setup fee is so high in Dedicated Server
by SenseiSteve- Replies
- 7
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- 660
Great explanation by Purevoltage. The reasoning...
Great explanation by Purevoltage. The reasoning and pricing of setup fees vary by provider, including those mentioned earlier. If you want a highly customized server provisioned, I can understand an...
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08-28-2024, 02:23 PM
Thread: Broke my network cable yet again in Dedicated Server
by SenseiSteve- Replies
- 22
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- 1,438
I worked for a data center provider years ago...
I worked for a data center provider years ago that chose not to staff all their data centers 24/7 even though they had for years - strictly to save money. They used to have timed walk arounds by the...
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08-28-2024, 02:08 PM
- Replies
- 24
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- 1,654
Interesting issue with TMS, at least one that I...
Interesting issue with TMS, at least one that I would not personally expect from them. It's good that they issued a refund and gave you an extra day.
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08-23-2024, 02:08 PM
Thread: LeaseWeb KYC verification in Dedicated Server
by SenseiSteve- Replies
- 18
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- 2,277
I completely agree with Purevoltage. No problems...
I completely agree with Purevoltage. No problems with voicing your dissatisfaction here, but you are free to go elsewhere when providers mark your account as possible fraud.
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08-22-2024, 01:59 PM
- Replies
- 10
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- 872
While I agree that colo is a possible solution,...
While I agree that colo is a possible solution, once you start offering to pay six months in advance, many providers will offer custom discounts. It would be worth your time to reach out to some that...
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08-13-2024, 02:47 PM
- Replies
- 15
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- 1,145
[FEATURED] Say what you will, but this ruling does open the...
Say what you will, but this ruling does open the door for further litigation. It'll be interesting to watch where this leads.
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08-12-2024, 03:11 PM
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- 62
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- 4,059
Typically, cancelling a server with a provider...
Typically, cancelling a server with a provider just cancels invoicing by the provider, not the PayPal subscription. I'm curious how many months it took to total $13,000 and how the heck did that go...
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08-08-2024, 02:19 PM
- Replies
- 41
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- 3,320
Not paying your invoices on time has...
Not paying your invoices on time has consequences, sometimes quite serious. In your case, I'd say fatal. I never understand why owners put themselves at this kind of risk. You obviously work super...
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08-07-2024, 01:58 PM
Thread: irexta.com Scam Alert, be aware in Dedicated Server
by SenseiSteve- Replies
- 50
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- 3,753
Yipes, who would have thought that poor customer...
Yipes, who would have thought that poor customer support could have resulted in customer churn? When you have to work so hard to acquire clients, why flush them down the drain so easily post sale? Of...
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08-06-2024, 01:49 PM
- Replies
- 20
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- 1,370
This is not the first time I've heard of this...
This is not the first time I've heard of this exact billing issue. While this is certainly unacceptable, so is failing to monitor your server for four months. I can't even imagine a client not...
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08-05-2024, 01:31 PM
- Replies
- 5
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- 769
And there you have it - poor customer support...
And there you have it - poor customer support leading to customer churn. I shouldn't be surprised anymore by these types of support failures, but I guess I've grown to expect better. Congrats on...
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08-05-2024, 01:25 PM
- Replies
- 18
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- 1,513
Honestly, I've never payed much attention to...
Honestly, I've never payed much attention to Reddit, but I do agree with others here that KnownHost is a quality provider. They've done right by me for years. I'm not familiar with NixHost, so I...
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07-31-2024, 01:45 PM
- Replies
- 24
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- 2,999
[FEATURED] What I've found is that most clients won't take...
What I've found is that most clients won't take the time to review their services regardless of how happy they are with their provider, and this tends to be true cross-industry. Asking for ratings...
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