Thread: HostWithLove Outbound Email - Spam Listing

Anyone else having problems with HostWithLove outbound email?

Had no response to a high priority support ticket (12 hours+)

Outbound emails sent through their network are bouncing back due to a Spam listing:

https://check.spamhaus.org/results/?...173.254.218.98

What's worrying is this information:

2024-06-02 14:52:51 - quadranet.com

QuadraNet Enterprises LLC - abusive activity galore
This network, as well as others allocated to QuadraNet Enterprises LLC, has an exhaustive abuse track record. Suballocations to Pacificrack, a QuadraNet Enterprises LLC brand, were found to host phishing servers en masse, repeatedly, and for months on end. After the Pacificrack brand was shut down, many of the involved subnets have started spamming - in several cases, merely a week after existing SBL listings had been removed.

As QuadraNet Enterprises LLC appears to be unwilling or unable to put an end to its networks being abused over and over for various illicit activity. Spamhaus is therefore advising its users not to accept e-mails from QuadraNet's networks, until all abusive activity has been fully and permanently solved, and robust customer vetting/abuse prevention schemes have been implemented by QuadraNet in order to thwart future incidents.

Should this listing affect you, please contact your ISP, not Spamhaus.

I'd see if you can have the recipient take it up with their own admin/email host team as well.

Originally Posted by David

I'd see if you can have the recipient take it up with their own admin/email host team as well.

You mean recipients? Looking through the email logs over 90% of their outbound email is being rejected because of this. It's not down to just one or two recipients (for which I wouldn't post such a thread).

Quadranet IPs have a bad reputation because of phishing, spam, etc... Your provider should get away from these IPs.

Originally Posted by pbdesigns

Anyone else having problems with HostWithLove outbound email?

Had no response to a high priority support ticket (12 hours+)

Outbound emails sent through their network are bouncing back due to a Spam listing:

https://check.spamhaus.org/results/?...173.254.218.98

What's worrying is this information:

When Spamhaus blocks a big range like this, it means the range is extremely terrible. They don’t make such a big move without significant evidence that the IP range is being misused almost with intentional malice.

Unfortunately, there are many hosting providers that play the spam hosting game, even in 2024. The money is too good for many to pass up. Blocking an entire range is often the only way to make the provider realize they have to take action against these otherwise very profitable customers.

I’m sorry you’re having such a hard time, but there is nothing to do here other than move to cleaner IPs potentially with a different provider.

Following up with the providers to and fro is a very time consuming task. A lot of time is consumed and it affects your customers. Changing from one provider to other is an option which would take time. IP blacklisting is a very common issue now a days with every provider now. With options like mailbaby, mailchannels, etc it is a relief at a minimal cost. If it is taking time for your provider to route emails from new IP OR fix the blacklisting issue, routing emails from one of these providers is an alternate option.

I'm assuming your are on a VPS or Dedicated Server, in which case the easiest solution is to just use a 3rd party SMTP service to send your mails (mail.baby, Amazon SES, etc).

Even if your provider (or their upstream) is willing to work with SpamHaus to clean their network of spammers it isn't going to be a quick process.