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  1. #1
    Join Date
    Jul 2004
    Posts
    96

    ********* (Digital Ocean subsidiary) autonomous hosting services

    Went down about 36 hours ago. Support has been VERY cryptic with updates, keep claiming they are bringing services back on line. My client's site has been down the entire 36 hours.

    We all know things happen. Accuracy and transparency of status updates is critical to a reputation in these situations, and ********* is failing miserably at it.
      0 Not allowed!

  2. #2
    Join Date
    Mar 2014
    Location
    su -
    Posts
    6,859
    The provider you mentioned is banned from WHT. You will unlikely to find any updates regarding them here.

    Perhaps try other channels like Facebook, Twitter, etc., where they are active.
      0 Not allowed!

  3. #3
    Join Date
    Jul 2004
    Posts
    96
    I'm posting the info as a cautionary tale. Not looking for a response from them here.
      0 Not allowed!

  4. #4
    Join Date
    Jul 2008
    Location
    Manhattan, NY Seattle,WA
    Posts
    4,389
    If they're banned from here with they name they broke rules most likely and that's a first indication that things are not good most likely if down 36 hours. I would suggest getting your offsite backups and moving elsewhere.
      0 Not allowed!

  5. #5
    Join Date
    Oct 2002
    Location
    /roof/ledge
    Posts
    28,271
    Quote Originally Posted by rbstern View Post
    I'm posting the info as a cautionary tale. Not looking for a response from them here.
    Since they can't be discussed within the rules, and this forum section is about communication between the business and affected customers (again, impossible here), we're going to close this cautionary tale.
      0 Not allowed!

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