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  1. #1
    Join Date
    May 2023
    Posts
    38

    Fiberstate - Important Maintenance Announcement

    Hello,

    We are creating this post here to inform the masses about a scheduled emergency maintenance activity that will take place this Thursday 7/4 18:00 MDT (7/5 00:00 UTC). To ensure the continued reliability and performance of our data center, we need to perform emergency maintenance on our critical power infrastructure. During this maintenance window, there will be approximately 30 minutes of downtime.

    At the time stated below, we will gracefully power down your server. Once the maintenance is completed, we will boot them back up.

    Date: 7/4 18:00 MDT, Utah (7/5 00:00 UTC)
    Duration: Approximately 30 minutes
    Reason: Replacement of failing equipment

    We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to replace this equipment and ensure that similar downtime will not occur in the future. Our team will work diligently to complete this task as quickly and efficiently as possible to minimize the impact on your services.

    If you have any questions or concerns, please do not hesitate to contact our support team via ticket in your customer portal.

    Thank you for your cooperation.

    Sincerely,
    FiberState

  2. #2
    Join Date
    May 2023
    Posts
    38
    Reminder:

    We ask all customers perform a graceful shutdown around five minutes before 18:00 MDT, Utah (7/5 00:00 UTC) today. If a machine is not shutdown at this time, our staff will perform a graceful shutdown and restore service once maintenance is completed. Maintenance is expected to last around 30 minutes.

  3. #3
    Join Date
    May 2023
    Posts
    38
    Maintenance is commencing in 8 minutes...

  4. #4
    Join Date
    May 2023
    Posts
    38
    Maintenance has been completed.

    If you are unable to connect to your server(s), please check IPMI if that is not responding, please open a support ticket.

  5. #5
    Join Date
    Apr 2003
    Location
    Internet
    Posts
    387
    seamless maintenance with emails sent days back. Kudos to your team for doing the job the way it ought to be done.

  6. #6
    Join Date
    May 2023
    Posts
    38
    Quote Originally Posted by chatbox View Post
    seamless maintenance with emails sent days back. Kudos to your team for doing the job the way it ought to be done.
    Thank you! Glad to see the positive feedback and we are happy it went seamless as well.

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