Thread: WHMCS Backup Solution

Hello
Last week we suffered a failure in the vps that hosts whmcs and we were down for 7 hours because we discovered that the method we use to backup whmcs (manual) is not that effective.

we did not lose any data (only one ticket) and we managed to recover but we realized that we need a solution that copies the whmcs files and database to a remote location and restores them in a short time.

Does anyone know of something other than jetbackup that can do this for us?

Any module and/or license that we can install and make these copies?

This might be of interest to you: https://blog.whmcs.com/133579/automa...ckups-in-whmcs

Also worth giving https://docs.whmcs.com/system/databa...abase-backups/ a read.

Originally Posted by EthernetServers

This might be of interest to you: https://blog.whmcs.com/133579/automa...ckups-in-whmcs

Also worth giving https://docs.whmcs.com/system/databa...abase-backups/ a read.

Thank you!

We already knew this but in the case of ftp it has restrictions and our database weighs more than 3GB.

There is no third party software that does this? just Jetbackup?

Originally Posted by x5admin

Thank you!

We already knew this but in the case of ftp it has restrictions and our database weighs more than 3GB.

There is no third party software that does this? just Jetbackup?

Remove activity logs, attachments, and email logs, and usage should be reduced.

You can take regular WHMCS backups and rsync your database to an offsite server.

Originally Posted by SpamField

Remove activity logs, attachments, and email logs, and usage should be reduced.

You can take regular WHMCS backups and rsync your database to an offsite server.

This is a good idea, but we are short of time and the development team has other priorities... so we prefer to pay for specific licensing.

What about Borgbackup?

Originally Posted by NetDynamics LLC

What about Borgbackup?

We don't know you, where can we see more specific information or success stories with whmcs ? your site is very basic ?

Originally Posted by x5admin

We don't know you, where can we see more specific information or success stories with whmcs ? your site is very basic ?

This has nothing to do with us. Borgbackup is a free software for backups. Search for it in internet.

If you understand developing, you can use shell script. It's a bit manual but more flexible.

Take a look at this: https://blog.whmcs.com/133579/automa...ckups-in-whmcs

Originally Posted by hostnserver

If you understand developing, you can use shell script. It's a bit manual but more flexible.

Take a look at this: https://blog.whmcs.com/133579/automa...ckups-in-whmcs

Our DB is a bit big and although your suggestion is a good solution, we are looking for something more specialized... the development team is busy in other projects.

Originally Posted by x5admin

This is a good idea, but we are short of time and the development team has other priorities... so we prefer to pay for specific licensing.

I would suggest that priorities are changed. What is more important, backing up your data or a new feature?

Originally Posted by x5admin

Our DB is a bit big and although your suggestion is a good solution, we are looking for something more specialized... the development team is busy in other projects.

Specialized... in what way? The bash script is there in the blog and it will take less than 10 minutes to implement it.

Originally Posted by x5admin

Hello
Last week we suffered a failure in the vps that hosts whmcs and we were down for 7 hours because we discovered that the method we use to backup whmcs (manual) is not that effective.

we did not lose any data (only one ticket) and we managed to recover but we realized that we need a solution that copies the whmcs files and database to a remote location and restores them in a short time.

Does anyone know of something other than jetbackup that can do this for us?

Any module and/or license that we can install and make these copies?

You might want to look into tools like cPanel's built-in backup system or R1Soft for more reliable solutions that can create remote backups. It could save you a lot of stress in the future.

Really depends on how far you want to go. What's an acceptable amount of downtime / potential data loss?

You can try replicating your MySQL instance which would give you complete protection against database loss. You can help mitigate WHMCS files from being out of sync by storing all your files (attachments, etc) in S3.

Easier solutions can be just moving it to AWS RDS, which takes very good backups with plenty of recovery options, however it's usually pretty costly.

In the end we are trying Wasabi with Jetbackup, but the backups are very slow, does anyone know what adjustments we can make?

We had configured a storage server and in 5 minutes the incremental backups were copied via SSH.

With wasabi it took about 3 hours to copy the same thing.

Hi,

Originally Posted by x5admin

In the end we are trying Wasabi with Jetbackup, but the backups are very slow, does anyone know what adjustments we can make?

We had configured a storage server and in 5 minutes the incremental backups were copied via SSH.

With wasabi it took about 3 hours to copy the same thing.

This shouldn't happen, at least not for an incremental backup. It might be too many threads are set as workers which might slow things, but need to take a look.
Can you open a ticket with us (JetBackup) so I can have a look? You can PM me the ticket ID.

Thanks!

Originally Posted by elialum

Hi,



This shouldn't happen, at least not for an incremental backup. It might be too many threads are set as workers which might slow things, but need to take a look.
Can you open a ticket with us (JetBackup) so I can have a look? You can PM me the ticket ID.

Thanks!

We already opened it... in fact at this moment we are running one that takes too much time... I'll send you the ticket number in a private message.

Originally Posted by x5admin

In the end we are trying Wasabi with Jetbackup, but the backups are very slow, does anyone know what adjustments we can make?

We had configured a storage server and in 5 minutes the incremental backups were copied via SSH.

With wasabi it took about 3 hours to copy the same thing.

S3 is pretty slow (Wasabi certainly isn't known for high speed) so it's not really surprising.

Maybe try Acronis? It's pretty good with hourly backups.

Originally Posted by x5admin

In the end we are trying Wasabi with Jetbackup, but the backups are very slow, does anyone know what adjustments we can make?

We had configured a storage server and in 5 minutes the incremental backups were copied via SSH.

With wasabi it took about 3 hours to copy the same thing.

What speed is your network port? that will determine how quickly stuff gets backed up to remote storage, using another storage server in a remote DC is fine for backups.
Also acronis would be another automated solution to look at more expensive then Jetbackup but also includes storage.

Most important thing to make sure backup and restore is as fast as possible is to make sure the server to be backed up has 10Gbit/s and the server used to backup the data also has 10Gbit/s. I would avoid any S3, they are very slower at incremental due to the way it works. S3 is good for full compressed/uncompressed files. If must use incremental its best to use SSH/Rsync. I found it to be the fastest.

We are testing Jetbackup + Wasabi and so far we have good results, thanks to Jetbackup and its technical team we managed to optimize the copying time and improved a lot.

This is now solved, the Jetbackup team helped us to adjust the configuration and gave us some recommendations and the copies to wasabi are quite fast and effective.

I do a cpanel backup everynight to our offsite server.

I use the whmeasybackup script.

Hi,

Originally Posted by Hong Kong Server

Raid 5 or Raid 10: solve 99% of problem.

RAID is not a backup.