Thread: bigboxhost vashined?

I wanted to bring to your attention that BigBoxHost.com has been completely offline for the past 12 hours. This includes both their main website and all associated servers and web hosting services. If anyone has any information on this outage or contact details for their support team, please share it as soon as possible.

According to https://whois.domaintools.com/bigboxhost.com the resolve IP is 192.198.88.251

192.198.88.251 is owned by AS31863

AS31863 is Centrilogic

Centrilogic is offline due to a storm: https://status.centrilogic.com/incidents/c96vlybkl12q

Originally Posted by EthernetServers

According to https://whois.domaintools.com/bigboxhost.com the resolve IP is 192.198.88.251

192.198.88.251 is owned by AS31863

AS31863 is Centrilogic

Centrilogic is offline due to a storm: https://status.centrilogic.com/incidents/c96vlybkl12q

Rather nasty Hurricane just passed through. I have friends in Virginia and North Carolina without power (likely for days if not longer).

Not much one can do about this beyond maybe being geodiverse but most aren’t willing to pay what that actually costs in practice.

A little surprising they haven’t updated their domain to point to some sort of temporary page / status page. (BigBlock).

Originally Posted by InfinityServer

I wanted to bring to your attention that BigBoxHost.com has been completely offline for the past 12 hours. This includes both their main website and all associated servers and web hosting services. If anyone has any information on this outage or contact details for their support team, please share it as soon as possible.

We are sorry for delayed response on this post. We were uninformed about your this query raised at WHT. The downtime we had was related to situation happened at NC region on Sep 27, 2024 due to hurricane. Our DC facility had power and network outage due to devastation caused by Hurricane Helene in NC region. We had been following up with our client over email, fb page, and all possible available channel we had to communicate at that time. We had also redicted our domain to the status page with the on ground situation updates we had with our facility. Still if you faced any issue, and any communication was missed at that time then we are sorry for that. We thank you for being our valuable client and all your feedback is highly appreciated.