Thread: Centrilogix | Dacentec - Lenoir NC... down for 12+ hours and counting

https://status.centrilogic.com/incidents/c96vlybkl12q offline due to storms / flooding / power issues

almost 10 hours down

From the status page it like the datacenter has power but all the external uplinks/carriers are offline due to Hurricane Helene.

It's pretty bad out in the western part of the state.

We sincerely apologize for the delay in updating WHT. Our data connections in the region were incredibly weak throughout yesterday and continuing today. To update everyone.

We are pleased to inform you that connectivity has now been restored as of this morning at roughly 2:30 AM EST. We deeply apologize for the inconvenience caused by the recent service disruption. Our region as many of you have acknowledged was severely impacted by Hurricane Helene, resulting in the loss of all four of our diverse carrier links.

We can also report that at no point during the storm did the facility lose power as all power redundancies worked as designed. I was on site through the storm and can also report that the facility itself is undamaged.

If you are still experiencing any issues, please don’t hesitate to open a ticket with our support team at [email protected].

We sincerely appreciate your patience and understanding during this challenging time.