Thread: On-site data center technicians - need to have or just on call?

I hear what you're saying, Aaron, but yes, I am talking about a proper data center (one of substantial size) where the lights are never turned off. A data center that hosts racks for other well known hosting providers and clients from around the globe.

Originally Posted by SenseiSteve

I hear what you're saying, Aaron, but yes, I am talking about a proper data center (one of substantial size) where the lights are never turned off. A data center that hosts racks for other well known hosting providers and clients from around the globe.

A substantially sized datacenter will be expected to have 24/7 staffing on site, if for no other reason than to ensure the security and uptime of the facility.

Originally Posted by SenseiSteve

I hear what you're saying, Aaron, but yes, I am talking about a proper data center (one of substantial size) where the lights are never turned off. A data center that hosts racks for other well known hosting providers and clients from around the globe.

Then yes. 24/7. You should be fully staffed as well, not a skeleton crew on off hours. If you're running a moderate sized network as well, most larger peers will require you to have a fully functional NOC 24/7.