I have been using server management companies for years. Most found on this site. Most offered slow responses, cursory work, and with some, a very snarky attitude. A couple of years ago I switched to Wizzsolutions.com, who had an excellent offer, here on WHT for just $29.99 a month per server. I have found them responsive and thorough, with none of the snide, "how could you be so stupid" attitude I got from others when I asked what seemed to me like reasonable questions. Wizzsolutions response is usually in a couple of hours or so, and they do seem to prioritize urgent issues. They have almost always found a solution, and often for issues that might have been outside of the strict definition of "server management".

But this month I had a big task. I had to migrate my primary server to a new server at the same data center. We needed to preserve the dedicated IP addresses of 22 accounts, and move the rest to new shared IP. Some of these accounts are major businesses, who can't be down. In preparation, I needed to upgrade my original server to use MySQL 8 and deal with the issues that caused to some customer's legacy code.

Wizzsolutions.com performed epically. They developed a plan, using the brilliant cPanel transfer programs, and moved the accounts to the new server with very few issues. And when there was an issue, they solved it quickly and effectively. There must have been at least 50 ticket entries during the process, and they answered every one and dealt with every issue successfully. I am a web developer, not a real host, so I know I was asking a lot of stupid questions. They answered them all with patience and kindness.

Realize that they are doing all of this for just having their service on the two servers. There was no extra cost, and at no time did I feel that they were giving anything but full effort.

I can't tell you how grateful I am to Wizzsolutions.com and their team for their help in the past and their Herculean effort during the migration. I highly recommend them as an excellent server management company.