INTROSERV automated the management, accounting, and customer interaction processes at the Luxury Spa Resorts in Singapore. The project was implemented using a customized SAP EHR system, a high-performance server infrastructure, and secure access control solutions.

SAP EHR system
An individually configured patient data management system allows updating and accessing information in real time. The system optimized document flow, accounting processes and interaction with clients.

Server hardware
The infrastructure is based on the Dell PowerEdge R7525 server, equipped with:
- AMD EPYC processors for scalability and high performance.
- 256 GB of RAM, which ensures readiness to cope with intensive workloads.
- Two Samsung PM1733 NVMe drives with a capacity of 2 TB each, which guarantees fast data transfer and access.

Access control system (ACS)
Integration of ACS with the server infrastructure via a VPN tunnel ensured data security and protection. The system supports biometric authentication and authorization of users. This step helped to increase the overall security level of the client's network and protect confidential data from unauthorized access.

Mobile application
The development team developed and implemented an application that provides patients with convenient access to services and the ability to make an appointment online. The application was developed taking into account modern security standards and user convenience. The development team accessed the database via a web server located on a remote server in a configured virtual machine running Linux.

INTROSERV infrastructure solutions support high workloads, optimize business processes and improve customer interactions.

About the company
INTROSERV is a Slovenian global hosting company founded in 2013 and specializing in dedicated servers, VPS and cloud storage solutions. 15+ data centers located on 4 continents, including Europe, North America, Australia and Asia. Servers are located in 10 countries, including the UK, Germany, the Netherlands, France, Poland, the US, Canada, Singapore, India and Australia. The company offers 24/7 support in several languages ​​and specializes in building reliable and scalable infrastructures for businesses. For more information, please visit our website