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01-22-2025, 02:02 PM #7
Junior Guru
- Join Date
- May 2008
- Location
- Montreal, Canada
- Posts
- 208
That is quite an interesting topic! For instance, many hosting providers will prefer to offer support via ticket as the main reason why is that we are able to trace what as been done for any specific cases. Having 24/7 staff, it's making things easier for the support team and most of the time, we can offer faster resolution for the client's as we have all the information's that we need within the customer's account. Though, we do understand that being able to reach out to a support by phone, may, in some cases be faster mostly for specific or general questions.
For OP, I think your budget is decent for what you are asking for. There might be hosting providers that will offer vlan, backup solutions or any other options that will also fit your needs. Best of luck in your search!
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